F.A.Q.

Why A1 Global?

A1 Global offers Clients and Customers the following services: Staff who answer telephone calls within 3 rings or less. No voice mails. All email requests replied to within 24 hours. Fast and prompt response to all your inquiries and rates quotes by our professional operations staff. Customized and personalized services tailored to meet with our customers' requirements.

Who are A1 Global target customers?

A1 Global services are available to any company (including manufacturers, wholesalers, distributors, direct marketers, and forwarders) seeking to reduce costs and increase efficiency through the whole supply chain management.

What countries do you ship to?

We ship to 128 countries around the world.

What is "dim"?

Dimensional weight, also called "dim" weight, is used because the space a package takes on an aircraft may cost more than the package's actual weight. You should calculate dimensional weight on every shipment, compare that to its actual weight, and use the greater of the two to determine your shipping cost.

How do I calculate the Dimensional Weight?

International and domestic dimensional weights are calculated differently using the formulas below.

For International Shipments: L x W x H (cubic inches) / 166 = Dimensional Weight. Example: 30" x 24" x 22" = 15,840 / 166 = 96 lbs. (round up to the nearest pound)

For Domestic Shipments: L x W x H (cubic inches) / 194 = Dimensional Weight. Example: 30" x 24" x 22" = 15,840 / 194 = 82 lbs. (round up to the nearest pound)

Do I need a LC?

Letter of Credit (LC) A document issued by a bank per instructions by a buyer of goods, authorizing the seller to draw a specified sum of money under specified terms, usually the receipt by the bank of certain documents within a given time.

What is it BOL?

Bill of Lading (B/L)
A document that establishes the terms of a contract between a shipper and a transportation company. It serves as a document of title, a contract of carriage and a receipt for goods.

What is HS codes?

Harmonized System of Codes (HS)
An international goods classification system for describing cargo in international trade under a single commodity-coding scheme. Developed under the auspices of the Customs Cooperations Council (CCC), an international Customs organization in Brussels, this code is a hierarchically structured product nomenclature containing approximately 5,000 headings and subheadings. It is organized into 99 chapters arranged in 22 sections. Sections encompass an industry (e.g., Section XI, Textiles and Textile Articles); chapters encompass the various materials and products of the industry (e.g., Chapter 50, Silk; Chapter 55, Manmade Staple Fibers; Chapter 57, Carpets). The basic code contains four-digit headings and six-digit subheadings. Many countries add digits for Customs tariff and statistical purposes. In the United States, duty rates will be the eight-digit level; statistical suffixes will be at the ten-digit level. The Harmonized System (HS) is the current U.S. tariff schedule (TSUSA) for imports and is the basis for the ten-digit Schedule B export code.